Privacy policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://celeste.com/ (the “Site”) or make a purchase on the Site.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies we use. We list them here so you can choose whether you want to allow them or not:

  • _session_id, unique session identifier, allows Shopify to store session information (referrer, landing page, etc.).

  • _shopify_visit, no data held, persists for 30 minutes from last visit. Used by our website provider’s internal stats tracker to count visits.

  • _shopify_uniq, no data held, expires at midnight (visitor’s location) the next day. Counts the number of visits per unique customer.

  • cart, unique identifier, persists for 2 weeks, stores shopping cart information.

  • _secure_session_id, unique session identifier.

  • storefront_digest, unique identifier, used to determine if the current visitor has access when the store is password protected.

  • “Log files” track activity on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record how you browse the Site.

  • We also use analytics and marketing tracking tools (such as Google Analytics and advertising pixels from social media platforms) to understand user behavior and improve marketing performance.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other supported payment methods such as PayPal, Apple Pay, or Google Pay), email address, and phone number. This is referred to as “Order Information.”

We may also collect additional data such as marketing preferences, email subscription data, and customer support communications where applicable.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use Order Information to fulfill any orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We also use Order Information to:

  • Improve customer experience and support services;

  • Send transactional and promotional emails (if opted in);

  • Optimize product listings and store performance.

We use Device Information (in particular IP address) to:

  • Screen for potential risk and fraud;

  • Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site); and

  • Assess the success of marketing and advertising campaigns;

  • Retarget visitors with relevant advertisements across platforms (such as social media and search engines).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example:

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising here:

More information: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out portal: https://optout.aboutads.info/?c=3&lang=en

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.

YOUR RIGHTS (EU RESIDENTS)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us using the information below.

Additionally, we process your information to fulfill contracts we might have with you (for example if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, or if you have questions or complaints, please contact us by email at contact@celeste.com or by mail at:

Clemenceau RATP, 114 Av. des Champs-Élysées, Paris, 75008, France